CX Consulting - THE PETROVA EXPERIENCE
  • 80%

    of US companies failed to increase customer satisfaction since 2010.

    We help you improve customer satisfaction .

    Group 427320684 (1)

    We are not a vendor!

    We are your strategic advisor, helping you make the Big Moves to increase revenue and drive premium pricing.

    MEANINGFUL INVESTMENT

    LONG TERM CX PROGRAM

    CHANGE MANAGEMENT

    BIG MOVE

    “One in five CX programs will disappear—and one in 10 will be stronger than ever.”

    forrester, 2022

    Customer Experience Services

    What customers want

    We help you create a system that does both.

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