Elizabeth Eames for The Petrova Experience liz @ +1 917.620.1525 Connect


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    Liliana Petrova on best employee practices in digital transformations

    Method featured a story of Dignity of Work and collaborated with Liliana Petrova in their employee experience article series. Liliana shared JetBlue Airways best practices in the design and implementation of employee technology. In her interview Liliana said “Not being asked is the most compromising non-action you can do in a relationship, of any kind,…” “Not being asked means I don’t matter.”

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    CEO of The Petrova Experience Launches Podcast for Executives

    Liliana Petrova, CCXP, Founder and CEO of The Petrova Experience, today announces the launch of a new Customer Experience podcast.

    The One Thing: Customer Experience from the Top gives an exclusive, inside view of customer experience strategy, design, and cultural commitments from some of the world’s top brands

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