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Webinar: How to Build Processes and Procedures for World-Class Hospitality Experiences

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  • Webinar: How to Build Processes and Procedures for World-Class Hospitality Experiences

    In this 30-minute webinar from The Petrova Experience, hear from Tony Lopez, Vice President of Manufacturing & Logistics Services for PRIDE Industries and Liliana Petrova, CEO and Founder of The Petrova Experience.

    Get insights and tips for how to build the processes and procedures structure that supports world-class experiences brands promise. And learn how making these changes from the inside out transforms CSAT scores, NPS, and overall brand value.

    View How to Build Processes and Procedures to Support World-Class Hospitality Experiences.

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