The Petrova Experience is Hiring - Marketing Coordinator Position Available - THE PETROVA EXPERIENCE

The Petrova Experience is Hiring – Marketing Coordinator Position Available

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    • The Petrova Experience is Hiring – Marketing Coordinator Position Available

    Join The Petrova Experience Team in pursuit of customer happiness.

    Job Title: Freelance Marketing Coordinator

    Location: Remote

    About Us: The Petrova Experience is an international customer experience consulting firm that connects customer experience to ROI. Based in Brooklyn and founded by Liliana Petrova, The Petrova Experience designs and implements customer experiences that help businesses meet ever-increasing customer expectations and market challenges. The Petrova Experience is a Federally recognized Minority and Women-Owned Business (MWBE) and a recognized New York State and New Jersey MWBE. Learn more about The Petrova Experience at thepetrovaexperience.com 

    Job Description: We are seeking a proactive, detail-oriented Marketing Coordinator to join our team on a freelance basis, estimating ten (10) hours per week. The ideal candidate will be responsible for coordinating a variety of marketing activities, ensuring smooth operations, and driving follow-ups from leadership meetings. This role requires proficiency in project management and marketing tools including Monday.com and Mailchimp, as well as exceptional organizational and communications skills.

    Responsibilities:

    • Action Follow-ups from Leadership Meetings:
      • Attend leadership meetings and actively listen to discussions.
      • Capture action items and ensure follow-ups are documented and managed through to execution.
      • Assign next steps and owners, tracking progress in Monday.com.
    • Marketing Operations:
      • Facilitate bi-directional integration between Mailchimp (Marketing Automation Platform) and Monday.com (Sales CRM).
      • Set up and manage email campaigns in Mailchimp, tracking their success.
      • Data cleaning, reconciliation and maintaining email hygiene.
      • Event list management and uploading.
      • Webinar management – setup systems, forms, follow up surveys, link setup and management
      • Collaborate with the marketing team to order swag and ensure accurate and timely delivery.
      • Coordinate all conference/event logistics, including setup, during-conference activities, and follow-up.
      • Maintain sales and marketing databases, reconcile systems, and review email performance metrics.

    Qualifications:

    • Proven experience in a marketing coordinator/Mailchimp administrator or similar role.
    • Mailchimp experience in list management
      • Checking and properly managing duplicates
      • Mailchimp mapping
      • Reviewing and cleaning bounces.
    • Expert in Mailchimp.
      • Experience creating Mailchimp automations.
    • Proficiency in project management tools such as Monday.com.
    • Experienced in Monday
      • Managing projects
      • Creating automations
      • Merging boards.
    • Proficiency in Excel. Social Media content creation, post management and experience building successful social media strategies.
    • Knowledge of Zapier.
    • Excellent organizational and time-management skills.
    • Ability to multitask and prioritize tasks effectively.
    • Strong communication and interpersonal skills.
    • Attention to detail and problem-solving abilities.
    • Ability to work independently and collaboratively within a team environment.

    Rate: $25-$30 an hour, commensurate with experience.

    If you are a motivated individual with a passion for marketing operations and coordination, we encourage you to apply for this exciting opportunity. Join our team and be a part of our journey towards success!

    To apply, please submit your resume and cover letter detailing your relevant experience and why you believe you are the ideal candidate for this position. We look forward to reviewing your application.

    Liliana Petrova, CCXP

    Published on 03/05/2024

    Liliana Petrova, CCXP

    Liliana Petrova CCXP pioneered a new customer-centric culture that energized more than 15,000 JetBlue employees. Future Travel Experience & Popular Science awarded her for her  JFK Lobby redesign & facial recognition program. Committed to creating seamless experiences for customers and greater value for brands, she founded The Petrova Experience, an international customer experience consulting firm that helps brands improve CX. To elevate the industry, she launched a membership program to help CX professionals grow their careers. Ms Petrova lives in Brooklyn with her husband and daughter.

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