JetBlue Innovation Panel
Lliliana Petrova moderates a JetBlue Innovation panel discussion on customer experience. Highlights include insight on customer experience technology, and how to find the sweet spot between looking to the future and meeting customer needs now. Innovation is about reiteration while knowing your True North. It is not inventing something new, but rather connecting existing elements in a new way to create value for the customer.
Allegra Burnette, Consultant, Former Creative Director, MOMA
Andrew Ochoa, CEO, VP of Products, Waverly Labs
Garen Moreno, Director, Strategic Partnering, BMW Designworks
Cypher Healy, Co-Founder and CEO, OAK Labs
Matt Knap, Aero Chief Engineer at Zunum Aero
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