Airport experience consulting firm joins Airport Council International

The Petrova Experience Joins Airports Council International

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  • The Petrova Experience Joins Airports Council International

    International customer experience consulting firm The Petrova Experience today announces membership in the Airports Council International-North America (ACI-NA).

    Organizational Culture and Access to Information

    By and large, people perceive culture as an HR discipline. The most common perception is that culture covers the soft side of performance. Culture is about how you do things, not so much about what you do. This approach to culture could not be more wrong. In fact, organizational culture is about so much more than a few words in a performance review sheet.  It is about leaders expressing values, and the action guidance their cultural behaviors provide.

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